Latest Pos Office Customer Service Conversation:
Operator: Pos Laju, how can I assist you?
Me: Good Evening, I'm Peter. I have pos laju a package on Wednesday but my friend is yet to receive it.
Operator: I See. Can I have the delivery code?
Me: EN XXXXXXXXX MY
Operator: Thanks. We have proceed the delivery but there's no one in house.
Me: But my friend did not receive any call from you guys.
Operator: Err...
Me: Then, do the office open on Sunday?
Operator: No but we open on Monday at 8.30am.
Me: So, that means you guys will delivery the package to my friend on Monday early morning right?
Operator: No. We have to make a report and the delivery can only be proceed on Wednesday.
Me: Wednesday. It's very urgent and I need it to be on Monday.
Operator: Err...
Me: Then, it is possible for my friend to come to your office to claim the package?
Operator: Yes, your friend just have to show the delivery code and IC.
Me: Okay! Thanks, bye!
Call disconnected...