Saturday, April 24, 2010

Post Laju Efficiency

Latest Pos Office Customer Service Conversation:

Operator: Pos Laju, how can I assist you?

Me: Good Evening, I'm Peter. I have pos laju a package on Wednesday but my friend is yet to receive it.

Operator: I See. Can I have the delivery code?

Me: EN XXXXXXXXX MY

Operator: Thanks. We have proceed the delivery but there's no one in house.

Me: But my friend did not receive any call from you guys.

Operator: Err...

Me: Then, do the office open on Sunday?

Operator: No but we open on Monday at 8.30am.

Me: So, that means you guys will delivery the package to my friend on Monday early morning right?

Operator: No. We have to make a report and the delivery can only be proceed on Wednesday.

Me: Wednesday. It's very urgent and I need it to be on Monday.

Operator: Err...

Me: Then, it is possible for my friend to come to your office to claim the package?

Operator: Yes, your friend just have to show the delivery code and IC.

Me: Okay! Thanks, bye!

Call disconnected...