Wednesday, December 31, 2008
Alex please R.I.P ~
although we are not that close, I still very appreciate you as my colleague,
I was in shocked when you pass away just like that...infront of us~
What we all can do now are hope you can R.I.P ~
31.12.2008
May Gods guide you~
Sunday, December 7, 2008
Higher position , Lesser productivity
Hmm...Been working at Maxis company as customer service for at least 2 months...Luckily this is a short term job for me...You got no idea what will happen if you consider this job as your long term job.
2 months had passed in a blink...From what I had observed.
Our company got 3 important positions which are junior, senior and team leader. Well, team leader is quite important for us because they arrange our schedules , OT and bla bla bla...There are few team leaders in our company which are good and bad.
I'm damn grateful that our company have 1 sohai Team Leader (TL) name "DXXMA". This Sohai TL...make my blood boiling with some reasons.
One day...
I was answering a call, he stand beside me and shout " NOT READY GUYS , PLEASE REMOVE YOUR NOT READY " . This is because our phones have few functions which are "In-calls and Not-ready" buttons (just to name a few). When you press In-calls button, it allow the calls come in, so that you can answer the call. The calls will not come in if the "Not-ready" button has been activated. That why, the bloody idiot Sohai TL shout daily just to urge us to remove the "Not-ready" button. Of course, I still answering a call at the time he shouting, my customer was in shock and said " Huh? Not ready? ". Then, I straight away stand up and hold my customer and scold the Sohai TL "Can you stop shouting, I'm talking with my customer !! "
Few days later...
I was on lunch time...taken my lunch, 30 mins left . So , I sit infront my computer and just to wait the time pass by. Meanwhile, one of my colleague ask me about how to do the report that need to be done everytime when we had finished answering a call. So, I walk to his place and teach him. Not longer than 5 minutes. The Sohai TL yell at me :
===============================================
Sohai TL : Peter, what your status ??!!
Peter : on lunch...
Sohai TL :Why are you disturbing your colleague ? ( fierce mode )
Peter : I didnt disturb him !! I teaching him how to do the interaction(report) !!
Sohai TL :Oh, I see.
Peter : Why are you scolding me without reason??!! (Dulan mode)
Sohai TL : I didnt scold you, I just asking...
Peter : Then why are you yelling at me !!! (Fierce mode)
Sohai TL :I beg your pardon?
Peter : I said !! Why are you yelling !! (Super dulan mode)
Sohai TL : Huh? I cant hear you
Peter : NOTHING !!! ( get back to work ...)
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Then, lets talk about the most useless position in my company which we all called senior (SME) in our company. Their jobs as I knew about is they deal with those irate customers. It means that whenever we have (irate, sohai , idiot and brainless) customers , we can pass over the phone and let them solve it. Sound funny right? To be honest, this stupid position is pointless as they hold the position for nothing. Even though I , as well as all my colleagues will NOT even ask them for a help as they always turn us away with lame feedbacks and excuses. As a result, most of the SME got nothing to do but sit over there to wait the time pass.
For junior position, I and my colleagues answer the calls non-stop daily. By repeating the same thing - greetings and bla bla bla...Well, it quite "ENTERTAIN" when you can use all of the languages that you had learned...Nah !!! God bless me, Only 3 months sem break...Just have to struggle 20++ days more...Otherwise, even a normal human will become INSANE !!!
Take my advice, Never !! Never !! Never !! Find this kind of jobs !! Especially Maxis customer service... SuckS !!
Friday, November 28, 2008
OMG !! STUNNING DANCE !!
I found this video clip from other people's blog. This man damn crazy.
I was OMG...His " DANCE " DAMN INSANE !! STUNNING ME....cant stop looking ....
Damn "geng" !!
Tuesday, November 25, 2008
Looking for a solution...Any suggestion? ^^
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General 2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 2100
HSDPA 850 / 1900 - American version
Size Dimensions 99 x 53 x 21 mm, 96 cc
Weight 128 g
Display Type TFT, 16M colors
Size 240 x 320 pixels, 2.8 inches
- Accelerometer sensor for auto-rotate
Ringtones Type Polyphonic (64 channels), Monophonic, True Tones, MP3
Customization Download
Vibration Yes
- Stereo speakers
Memory Phonebook Practically unlimited entries and fields, Photocall
Call records Detailed, max 30 days
Card slot No
- 8 GB internal memory
- 128 MB SDRAM memory
- Dual ARM 11 332 MHz CPU
- 3D Graphics HW Accelerator
Data GPRS Class 32, 107 / 64.2 kbps
WLAN Wi-Fi 802.11 b/g, UPnP technology
Bluetooth Yes, v2.0 with A2DP
Infrared port Yes
USB Yes, v2.0 miniUSB
Features OS Symbian OS 9.2, S60 rel. 3.1
Messaging SMS, MMS, Email, Instant Messaging
Browser WAP 2.0/xHTML, HTML
Games Downloadable
Colors Black
Camera 5 MP, 2592 x 1944 pixels, Carl Zeiss optics, autofocus, video(VGA 30fps), flash; secondary CIF videocall camera
- Built-in GPS receiver
- A-GPS function
- Installed Maps application covering over 100 countries
- Dual slide design
- Java MIDP 2.0
- MP3/AAC/AAC+/eAAC+/WMA player
- 3.5 mm audio output jack
- TV out
- Stereo FM Radio
- Organizer
- Office document viewer
- T9
- Push to talk
- Voice dial/memo
- Built-in handsfree
Battery Standard battery, Li-Ion 1200mAH (BL-6F)
Stand-by Up to 280 h
Talk time Up to 6 h
For more information, press here.
SONY ERICSSON
===============================================
General 2G Network GSM 850 / 900 / 1800 / 1900
3G Network HSDPA 2100 - C902i only
Size Dimensions 108 x 49 x 10.5 mm
Weight 107 g
Display Type TFT, 256K colors
Size 240 x 320 pixels, 2.0 inches
- Wallpapers, screensavers
Ringtones Type Polyphonic, MP3
Customization Download
Vibration Yes
Memory Phonebook 1000 x 20 fields, Photo call
Call records 30 received, dialed and missed calls
Card slot Memory Stick Micro (M2)
- 160 MB internal memory
3G HSDPA, 3.6 Mbps
WLAN No
Bluetooth Yes, v2.0 with A2DP
Infrared port No
USB Yes, v2.0
Features Messaging SMS, MMS, Email, Push Email, Instant Messaging
Browser WAP 2.0/HTML (NetFront), RSS reader
Games Yes + downloadable
Colors Swift Black, Luscious Red, Titanium Silver, Cinnamon Bronze
Camera 5 MP, 2592х1944 pixels, autofocus, geo-tagging, image stabiliser, stereo video (QVGA@30fps), flash; secondary QCIF videocall camera
- 8 illuminated camera touch keys
- Java MIDP 2.0
- FM radio with RDS
- MP3/AAC/MPEG4 player
- TrackID music recognition
- Picture editor/blogging
- Organiser
- Built-in handsfree
- Voice memo/dial
Battery Standard battery, Li-Po 930 mAh (BST-38)
Stand-by Up to 400 h
Talk time Up to 9 h
For more information, press here.
...........................................................................................................
I'm looking for a mobile phone which have:
3G, GPRS & MMS
Nice sound
Nice picture quality
Cool look...........
2 of these mobile phones have drive me crazy for a long time, I have no idea which 1 to pick.
I'm loyal to Nokia, and I prefer Nokia keypad and software...this is because the software simplify all the works and easy for me whenever I wanted to type messages...
But, I have been told by my friends. All of them asking me to choose Sony Ericsson. Gosh, their feedbacks and opinions do bring a huge impact on my decision ... T_T
which one to choose ?
Thursday, November 13, 2008
Mac Event - 熊猫妆
Mac Event at KLCC
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Have been told earlier by them not to be late...So, I have reached there before the time...
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等待中。。。
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My face have became like this after make up (=o=")
I still running around with my friend (Steven) inside KLCC although my face had been drawn like this...Zzz
Everyone were staring at us all the time T_T
Feel embarrasing...gosh ....
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My make up artist-漂亮姐姐 (Vera)
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She so pretty + friendly ^^ love her so much... =p
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My friend (Steven) behind me ...lolx
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Saw many celebrities on the event day- 李吉汉,8TV 主持人 and malay artist
Not only that, i saw many aquaSssss too !! geli~ lolx
Happy and tired...but most important one >>> money $$ !! ho ho ho
Wednesday, November 5, 2008
JOB VACANCY (FULL/PART TIME)
Maxis customer service-FULL/PART TIME (KL AREA)
You can earn RM1500 up to RM 2K !!
Worker's pantry place
Snooker, Internet, Food & Drink machine , Sofa are provided for worker when they having their lunch and break ^^...
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Please call me,016-3835990 (Peter) , messages will not be entertained...
E-mail: p3tercoolgoh@yahoo.com
Remarks: Only for those serious candidates...
Thanks...
Best & Regards
Peter
Wednesday, October 29, 2008
High School Musical 3 RoCksSSsssss!!
Hooray ~ Nice song and fabulous dance scenes...Great job !!
Troy, Gabriella, Sharpay, Ryan and more are graduate soon. Everyone seems had decided on which University they wanted. But, Troy is confusing on which University need to be chosen. Lastly, he made a huge decision...which allow him continue for playing basketball and singing...More important, he do not wanted to be separated too far away with his girlfriend - Gabriella.
High School Musical 3 Songs:
1)Can I Have This Dance
2)Now Or Never
3)A Night to Remember
4)I Want It All
5)Right Here, Right Now
6)Just Wanna Be With You
7)The Boys Are Back
8)Walk Away
9)Scream
10)Last Chance
11)We're All In This Together
12)High School Musical
13)Just Getting Started
Enjoy it = ) Cheers !!!
High School Musical - "Now or Never" video clip
Sixteen, sixteen minutes left
better get it done!
Sixteen, sixteen
sixteen more minutes
get ready, game on!
Sixteen, sixteen
sixteen minutes left
running out of time!
Sixteen, sixteen
sixteen more minutes
it’s on the line!
Sixteen, sixteen
sixteen minutes left
better get it done!
Sixteen, sixteen
sixteen more minutes
’til we’re number one! . . . . . . . .
Looking for "Now Or Never" lyric ?
Saturday, October 18, 2008
Mama Mia ! Woo Hoo~
1)"Super Trouper"
2)"Dancing Queen"
3)"Knowing Me, Knowing You"
4)"Thank You for the Music"
5)"Money, Money, Money"
6)"The Winner Takes It All"
7)"Voulez Vous"
8)"I Have a Dream"
9)"SOS"
Haha...This story is about Sophie,a girl is preparing to marry her fiancee, Sky. In the meanwhile, Sophie had discovered her mother's secret that she have 3 possible fathers after read her mom's old diary. However, she do not have any clue on which one is her real father out of 3 possible candidates. So, she invited 3 of them come to her wedding. The day before her wedding day, Sophie is struggling which one to choose as her father...(where the real trouble begins) = )
Voulez Vous
Hehe...I found this when I browsing youtube...
Not bad = )
Thursday, October 16, 2008
How will you deal with irate phone calls?
1st- my computer cant functioning, and I have to find another computer to use. Lucikly, I went to my working place half an hour earlier . Otherwise, I will get scolded and my salary will be deducted. = )
2nd -where the real troubles begin...my calls for today :
[1st irate customer]
Peter: Maxis customer service, this is Peter. How can i assist you?
Indian Customer : Hello, I'm Mr Ravi. I want to cancel this message from 22xxx. It is very annoying. Can you help me?
Peter : Sir, sorry for that. Our system is currently down. Can you please call us back after 2 hours?
Indian Customer : Okay, you can take down my information and do it once your system have recover.
Peter : Hello, Mr Ravi. Our system is down. We have to do a confirmation on your personal details before we can do any futher things to help you. Can you please call us back after 2 hours?
Indian Customer : Oh my god, I just ask you to write down my information first. Later help me update la. Why so difficult? Hmmp! Ask your supervisor come, I want to speak with your supervisor.
Peter : Sorry sir, please wait for a while.
(My supervisor come over and handle this customer ...)
[2nd irate customer]
Peter : 明讯客务服务,你好,我是Peter. 有什么可以帮到你吗?
Chinese Customer : Hello, 我是Mr. Ciao . 我已经打了第三次电话来了! 我要你们帮我cancel掉这个26xxx 的message, 很难吗? 我不要这个什么lanjiao的message. 每天send给我,烦死我! 你们这个死maxis,怎样做东西的 !!
Peter : Hello, Mr. Ciao. 请不要生气先. 请冷静, 我明白你的心情. Mr. Ciao, 你可以用这个方法来cancel这个message的。
Chinese Customer : 我不理!终止别让我在看到这种message了. 要不然我来maxis centre吵架!
(Customer drop call...)
[3rd irate customer]
Peter : 明讯客务服务,你好,我是Peter. 有什么可以帮到你吗?
Chinese Customer : Hello, 我要找Mr. Tan . 叫他听电话 !
Peter : Mr. Tan? 好,请在线上等待一下.
(Looking for Mr. Tan, but no this person....T_T )
Peter : Hello, miss. 请问你的电话号码是什么?我等一下在打给回你.
Chinese Customer : Huh! 还问我 !我已经跟你讲了两次了!还问!
Peter : Huh? Miss? 我刚才没有问过你喔.
Chinese Customer : 我的电话是012-xxxxxxx. 我给你两分钟! 你给我小心点!
(Customer drop call...)
Sweat...I'm totally stunned when I received these kind of calls. Bad luck.Huh? T_T
Friday, August 15, 2008
Unpleasant raining day...
Haha !! I got no option but to take bus daily in order to go back home. For your information, the parking rate in KL sentral is "CHEAP" !!! If I not mistaken, the parking fee in Kl Sentral is much more expensive than you park at Time Square and Pavillion which these 2 parking place are already consider as expensive.
I'm damn happy for the moment while I waiting for bus to arrive =) . If the weather is shiny+hot day, it is okay with me. BUT please don't mix the weather by getting me in hot and wet situation. "GOD BLESS ME"